THE AGENTIC AI PROVIDER SYSTEM™
The 12-Month Transformation Experience for MSPs, VARs & IT Channel Leaders Who Are Ready to Lead the Agentic AI Era — Not Be Replaced By It
This is for you if you're ready to go from: "We fix IT problems" → "We build and run digital workforces for our clients."
From being the IT support provider to being the Outcome Provider.
THE CHANNEL YOU WORK IN IS SHIFTING UNDER YOUR FEET
You’ve seen it already.
Clients have moved past the “What is AI and Copilot?” conversation.
What Clients Are Asking Now
  • "Can AI triage our tickets?"
  • "Can we automate this whole approvals process?"
  • "Can we use AI to handle renewals, invoices, quotes?"
  • "Can we build something that feels like a digital team, not just a chatbot?"
What They Want
  • AI agents
  • Custom apps
  • Deep integrations
  • Intelligent automation
  • Agentic workflows
  • Digital workforces
  • Ongoing AI operations they never want to manage themselves
The Shift Is Happening Now
Clients no longer want “AI literacy.”
They want AI capability — delivered and managed by YOU.
1
The era of selling "assistants" (Copilot) is ending.
2
The era of selling "workforces" (agentic AI) is beginning.
Here's the Risk
  • If you stay in "Manged IT Support" or "AI tool reseller" mode, you'll get left behind.
  • If you don't develop the capability to build and manage agentic systems, someone else will step into your clients' world and take that role.
This Isn't Five Years Away
It's already in your inbox.
The next era of the channel belongs to
Managed AI Providers.
And the partners who win are the ones who can build agents, workflows, integrations, and digital workforces safely and at scale.
WHY YOU'RE PERFECTLY POSITIONED
The Good News
You already hold the cards most AI "experts" don't:
  • You understand identity and access
  • You live in security and compliance
  • You know your clients' infrastructure and workflows
  • You're trusted with their data and risk
This makes you the unicorn in the AI industry. (But unicorns without a roadmap don't scale)
The Problem Is
  • No one has given you a clear roadmap for becoming a Managed AI Provider.
  • You've been left stitching together vendor webinars, random AI tools, and theory-heavy courses that never get close to what your clients are actually asking you to build.
This 12-month experience is the roadmap.
THE MARKET REALITY: WHY YOU MUST ACT NOW
1
AI Startups Are Capitalising
AI startups are currently securing agent projects ranging from £20,000 to £120,000. These companies often operate with less skill, governance, and security expertise than established IT providers like yourselves.
2
The MSP Advantage
A significant 70% of AI agents fail in production. This isn't due to AI's capabilities, but rather a lack of understanding in critical areas:
  • Governance
  • Data
  • Identity & Access
  • Workflow Logic
  • Security
  • Auditability
This presents a clear competitive advantage for MSPs.
3
The Next £1M Revenue Stream
The next major revenue opportunity for Channel partners & MSPs won't be the latest tech or managed services. It will be Agentic AI + Digital Workforces. The partners who step in now will own this category in 2025–2027.
This 12-month experience is how you become one of them.
WHAT THIS PROGRAM DOES FOR YOU
This isn't "another AI training." Over 12 months, you will:
  • Build a real AI services business, not just add "AI" to your website
  • Learn how to turn messy client processes into agentic workflows
  • Build your first AI App, then your first Action Agent, then your first end-to-end Agentic Workflow
  • Grow into multi-agent systems, then digital workforces
  • Package all of this into a commercial engine with retainers, projects, and transformation services
This isn’t a course. It's a 12 month comittment and the MAP and Operating System for building a Managed AI Provider.

By the end, you're not just "AI aware".
You're a Managed AI Provider – with actual IP and referenceable deployments.
THE 7-STEP MATURITY MODEL YOU'LL GROW THROUGH
We follow the same journey your clients and the broader market are taking:
1
1. Copilot (Foundation)
Assistive AI, productivity, and trust.
2
2. AI App (Productised Utility)
One-purpose, high-value tools that solve specific problems.
3
3. Agent (Autonomy & Action)
AI that does things via APIs, not just answers questions.
4
4. Agentic Workflow (Process)
End-to-end workflows wired with AI – from trigger to outcome.
5
5. Multi-Agent System (Team)
Manager + specialist agents working together like a digital team.
6
6. Digital Workforce (Org Chart)
AI "employees" with roles, KPIs, responsibilities, and reporting.
7
7. AI-Driven Business (Strategy)
AI embedded as an operating model, not a bolt-on tool.
Underpinning all of this is the core skill you'll develop: Outcome Architecture™
Business → Workflow → Agentic AI → Outcome
You'll stop selling "AI ideas" and start delivering AI outcomes.
THE COMMERCIAL TRANSFORMATION: WHY AGENTIC AI IS THE NEXT REVENUE ENGINE
Agentic AI isn’t about prompts or productivity hacks. It’s about business outcomes clients will pay premium fees for.

“Clients don’t pay for tasks — they pay for automated outcomes.”
Your New Revenue Streams
Agentic Workforce Licensing
£3,000–£25,000 per client per month
Outcome-Based Projects
£20,000–£120,000 per project
Enterprise Expansion
Attach digital workers across departments (Finance, HR, Sales, Operations)
AI Governance, Audits & Optimization
Repeatable quarterly revenue with minimal delivery time
The Land → Expand → Workforce Model
LAND
Start with 1–2 agents
EXPAND
Add workflows across teams
WORKFORCE
Deploy 10–50 digital workers per client
This model increases stickiness, multiplies revenue, and makes the MSP “unfireable.”
Why Partners Win Faster With This System
You get a repeatable, scalable commercial play.
You stop selling hours and start selling outcomes.
You differentiate instantly (zero competition in most regions).
You gain premium pricing power.
You retain clients longer with embedded digital workforces.
“This program doesn’t just teach AI.
It rewires your business model for high-margin, recurring, scalable revenue.”
WHO THIS IS BUILT FOR
  • MSP owners who want to lead, not follow
  • VARs and resellers who want to move beyond licences and margins
  • IT & cloud service providers ready to step into AI services
  • Cyber and compliance providers who want to wrap governance around AI
  • AI consultants who want to go beyond prompting and into delivery
  • Technical founders and IT leaders who want to turn AI into revenue

If you know that reselling tools will not be enough in the next 3 years, this is built for you.
YOUR 12-MONTH ROADMAP
Exactly What You'll Be Working On.
1
Q1 – FOUNDATION & AI APP
Copilot → AI App
2
Q2 – AGENT & AGENTIC WORKFLOW
AI App → Agent → Agentic Workflow
3
Q3 – MULTI-AGENT SYSTEM & ORCHESTRATION
Agentic Workflow → Multi-Agent System
4
Q4 – DIGITAL WORKFORCE & AI-DRIVEN BUSINESS
Multi-Agent System → Digital Workforce → AI-Driven Business
Copilot → AI App→ Agent → Agentic Workflow → Multi-Agent System → Digital Workforce → AI-Driven Business
Choose Your Transformation Engine
Two valid paths. One destination: Managed AI Provider.
1
The Power Pair (Recommended for Scale)
Who it’s for: MSPs with a dedicated technical lead or architect.
The Advantage: Parallel Velocity.
Your Strategic Lead focuses on pricing, packaging, and selling.
Your Technical Lead builds agents, workflows, and vertical solutions at the same time.
Why It Wins:
Eliminates the Translation Gap.
Sales momentum and technical delivery stay perfectly synchronised — accelerating revenue and deployment.
The Vibe: Divide and Conquer.
2
The Solo Implementer
Who it’s for: Boutique MSPs & owner-operators who stay hands-on.
The Advantage: Zero Friction.
No internal approvals. No delays.
You learn it. You build it. You deploy it — fast.
Full-Stack Authority:
Become the most capable person in the room — able to sell and architect the solution.
Why It Wins:
You leverage our “Cheat Code” templates and IP.
No blank pages. No guesswork.
Just assembling proven components with expert guidance.
The Vibe: Speed and Control.

Whichever path you choose:
You will graduate with the full capability to design, build, and sell:
• AI Apps
• Action Agents
• Agentic Workflows
• Multi-Agent Systems
• Digital Workforce offerings
• Recurring AI Management Retainers
We support both sides:
• The technical reality of building agents and workflows
• The commercial reality of packaging, pricing, selling, and delivering them
QUARTER 1 – FOUNDATION & AI APP

Maturity Stage: Copilot → AI App
Goal: Turn AI curiosity into AI capability. Build your first paid AI audit and your first AI App.
MONTH 1 — Outcome Architecture™ & Process & Data Hygiene
Laying the groundwork for successful AI implementation by deeply understanding client needs and preparing their data for agentic workflows.
1
You'll Learn How To
  • Identify high-value problems clients will happily pay to solve
  • Define the true business outcome and reverse-engineer the workflow from it
  • Map real workflows (not the idealised ones clients “think” they have)
  • Assess data + process hygiene to confirm if automation is actually possible
  • Translate “We want AI” into “We want this outcome in this process”
  • Spot messy workflows/datasets — and package a paid Process/Data Rescue
  • Avoid the reasons 70% of AI projects fail (governance, messy workflows, unclear outcomes)
  • Apply Outcome Architecture™:
    Business Problem → Workflow → Agentic AI → Outcome & ROI
2
By the End of Month 1
  • An AI Readiness & Process Audit Playbook
  • A clear way to get paid for discovery
  • Defined outcomes + clean workflows/data ready for automation
  • Clarity on where AI actually belongs — and what must be fixed first
MONTH 2 — Trust, Safety & Governance
1
You'll Learn How To
  • Protect yourself when building "probabilistic software" (AI that can make mistakes)
  • Talk to clients about AI risk, governance, and liability like a pro
  • Set clear data boundaries and access controls for AI systems
  • Use contracts and templates to frame AI projects safely
We'll show you how to make trust one of your biggest sales assets.
2
You'll Build
  • An AI Governance Pack you can use with every client
  • A Liability Shield (MSA + SOW structures tailored to AI work)
  • Data handling and compliance docs that make boards and CISOs breathe easier
Legal Guest Expert
Walking you through legal, IP, liability and risk specifically for agentic AI.

By the end of Month 2, you'll have:
  • The legal + governance backbone to safely sell and deliver AI projects
  • A clear answer when clients ask "What happens if this goes wrong?"
MONTH 3 — Build Your First AI App
Now we make it real.
1
You'll Learn How To
  • Design a single-purpose AI App your clients can understand and buy (e.g. "RFP Assistant", "Policy Q&A", "Renewals Helper")
  • Keep it safe with guardrails and constraints
  • Embed it in environments your clients already use (Teams, M365, PSA, CRM)
  • Turn the app into IP you can leverage repeatedly
2
You'll Build
  • Your first proprietary AI App, based on a real use case
  • A demo you can show to new and existing clients
  • Basic documentation and packaging so it feels like a product, not a lab experiment
3
By the End of Month 3
  • A working AI App in production
  • A story you can tell and show ("Here's what we've built for others like you")
  • A product you can sell instead of only talking about AI in theory
✅ Q1 WIN: You'll have:
  • A paid AI Readiness & Outcome Roadmap offer
  • Governance + legal foundations
  • Your first AI App live in a client environment
QUARTER 2 – AGENT & AGENTIC WORKFLOW

Maturity Stage: AI App → Agent → Agentic Workflow
Goal: Move beyond "tools" and start building AI that actually does work inside real processes.
MONTH 4 — Build Your First Vertical Action Agent
You'll Learn How To
  • Choose a vertical (or two) you can win in – legal, finance, professional services, construction, etc.
  • Position your AI work as outcome-based, not generic tech
  • Build Action Agents that take steps inside systems (e.g. PSAs, CRMs, ticketing tools)
We'll shift you from: "We're building bots" → "We're building vertical outcome bundles."
You'll Build
  • A Vertical Niche Strategy – who you help and how
  • Your first Single-Task Action Agent, e.g.:
  • Ticket triage agent
  • Legal intake agent
  • Construction estimate helper
  • Collections or renewals assistant
  • An integration blueprint showing how the agent connects to your client's tools
By the End of Month 4
  • A clear vertical focus (or starting point)
  • An Action Agent that actually does something, not just chats
  • A starting point for your first vertical AI solution
MONTH 5 — Knowledge Fabric & Context Intelligence (Private RAG)
1
You'll Learn How To
  • Build a private Knowledge Base your agent can safely use
  • Use RAG (Retrieval-Augmented Generation) so the agent can pull the right information at the right time
  • Work with vector databases and memory layers to keep things fast and accurate
2
You'll Build
  • A vectorised knowledge base for a chosen vertical or specific client
  • Guardrails around what the agent is allowed to use and say
  • A Knowledge Engineering service you can offer as part of your portfolio

By the end of Month 5, you'll have:
  • A working Private RAG setup powering your Action Agent
  • A "brain" tied to your vertical offer, not just the model itself
  • A new billable service: Knowledge Fabric / Knowledge Engineering
MONTH 6 — Agentic Workflow: End-to-End Automation
1
You'll Learn How To
  • Attach your agent to a full business workflow, not just one action
  • Set up triggers, escalations, and human checkpoints
  • Log and document everything so you can show the value and the risk controls
2
Think Examples Like
  • Lead comes in → AI enriches → qualifies → drafts email → updates CRM → books a meeting
  • Ticket logged → AI categorises → proposes fixes → updates PSA → escalates if needed
  • Invoice received → AI validates → checks against PO → flags issues → routes for sign-off
3
You'll Build
  • A complete Agentic Workflow that removes 30–50% of manual touchpoints in a real process
  • Client-facing demos and documentation for that workflow
4
Guest Panel
You'll hear from real clients in sectors such as: Legal,Finance,Healthcare,Education,Professional services & SMB
Speaking directly about; What they want automated, What they fear about AI, & What they'll pay for.
By the end of Month 6, you'll have:
  • Your first Agentic Workflow in production
  • A vertical "Outcome Bundle" ready to take to market
Q2 WIN: You're no longer just "showing AI." You're running a real agentic workflow for a real client.
QUARTER 3 – MULTI-AGENT SYSTEM & ORCHESTRATION

Maturity Stage: Agentic Workflow → Multi-Agent System
Goal: Move from one agent to a digital team that can be trusted, observed, and improved over time.
MONTH 7 — Multi-Agent Systems (The Swarm)
1
You'll Learn How To
  • Design Manager + Specialist agents
  • Decide which parts of a process should be handled by which "role"
  • Have agents collaborate, not clash
Think:
Manager agent → Research agent → Drafting agent → Reviewer agent
2
You'll Build
  • A real multi-agent architecture for a client or vertical workflow
  • The logic that defines who does what and when
3
By the End of Month 7
  • A working multi-agent system, not just one agent bolted onto a process
MONTH 8 — Observability, Audit & Kill Switch
1
You'll Learn How To
  • Track what your agents are actually doing
  • Log decisions, actions, and outcomes
  • Build a Kill Switch so humans can pause or stop AI activity instantly
  • Turn all of this into trust-building evidence for boards and executives
2
You'll Build
  • An AgentOps Dashboard (or equivalent) that shows activity and outcomes
  • Logs and audit trails that make risk and compliance people comfortable

By the end of Month 8, you'll have:
  • A visible, explainable AI system
  • A way to sit in front of a board and answer "What exactly is the AI doing?"
MONTH 9 — Lifecycle Management & Recurring Revenue
1
You'll Learn How To
  • Monitor AI performance over time
  • Spot when agents are drifting or degrading
  • Retune and improve agents as things change
  • Package all this into a recurring AI Management Retainer
2
You'll Build
  • A Lifecycle Management Framework for your agentic systems
  • A scoped, priced AI Management Retainer you can sell across multiple clients
3
Guest Panel
You'll hear from MSPs already further down this road:
  • What they're charging
  • What's working
  • What blew up
  • What they'd do differently now
By the end of Month 9, you'll have:
  • A multi-agent system and a recurring revenue offer to support it
Q3 WIN: You've moved from one-off AI projects to managed, recurring AI services.
QUARTER 4 – DIGITAL WORKFORCE & AI-DRIVEN BUSINESS

Maturity Stage: Multi-Agent → Digital Workforce → AI-Driven Business
Goal: Turn your work into something the C-suite see as strategic – a digital workforce and AI operating model.
MONTH 10 — Digital Workforce Architecture
1
You'll Learn How To
  • Translate your agents and systems into AI job roles
  • Define KPIs and metrics for each digital role
  • Draw a digital org chart showing where AI fits into the business
2
You'll Build
  • A Digital Workforce Blueprint for a specific client or vertical
  • 3–5 clearly defined AI roles (e.g. AI SDR, AI CSM, AI Ops Tech, AI Billing Coordinator)

By the end of Month 10, you'll have:
Something you can put in front of a CEO and say: "Here's what your AI workforce actually looks like."
MONTH 11 — Change Management & Human Alignment
You'll Learn How To
  • Handle human pushback and fear around AI
  • Communicate clearly with teams about what AI is and isn't doing
  • Redesign roles and teams around AI + human collaboration
  • Position yourself as a transformation partner, not just a supplier
You'll Build
  • A Change Management Playbook you can re-use across clients
  • A human-in-the-loop model specific to your digital workforce approach
Guest Panel
CIOs and COOs who've led real transformation projects:
  • What they want from partners
  • Why they choose some and ignore others
  • How they think about digital workforces

By the end of Month 11, you'll have:
The tools to lead conversations at C-level, not just IT level
MONTH 12 — Launch Your AI-Driven Business
You'll Learn How To
  • Pull everything together into a coherent AI services catalogue
  • Package Digital Workforce-as-a-Service (DWaaS) offers for one or more verticals
  • Design campaigns and conversations to launch your new AI capability into your existing client base
You'll Build
  • A full AI Services Portfolio
  • DWaaS offers for your chosen vertical(s)
  • A launch and GTM plan for the next 6–12 months
By the End of Month 12
  • A market-ready Digital Workforce offer
  • A complete commercial engine behind it
Q4 WIN: You're not dabbling in AI. You've become a Managed AI Provider with a digital workforce offering and a plan to scale it.
WHY THIS SYSTEM WORKS
It’s built for the channel
It’s grounded in governance and identity-first security
It uses Outcome Architecture™ — not “ideas”
It pairs technical builds with commercial execution
It creates IP — not vendor dependence
It builds real deployments — not theory
It creates retention, not one-off projects
It upskills engineers instead of hiring data scientists
The ecosystem + labs + intensives + panels remove friction
It gives partners what vendors don’t: the actual operating system
DELIVERY & OPS
How the Experience Will Actually Work for You
WHAT YOUR YEAR LOOKS LIKE IN PRACTICE
The AI Tech Track The AI Strategic Track
Monthly AI Build Labs
Where you actually build the AI assets with guidance
Bi-Weekly Strategic Sessions
Focused on positioning, pricing, packaging, and vertical strategy
Office Hours / Unblock Labs
To get help with real client scenarios and builds
Quarterly 2-Day Intensives (in person)
To go deep, connect with peers, and learn from experts
Always-On Peer Community
Your private Agentic AI brain trust
Marketing & Lead Gen Hub
To help you actually sell what you build
Monthly AI Build Labs
Your Technical Lead will build directly alongside experts, transforming theory into tangible AI assets.
1
You'll build:
  • AI apps
  • Action agents
  • RAG systems
  • Agentic workflows
  • Multi-agent systems
  • Digital workforce roles
2
How you'll build it:
  • LIVE with expert support
  • Hands-on engineering
  • Real-time guidance
  • No theory, no "watch later"
We don't do "Death by PowerPoint." We operate a Living Lab Environment.
Office Hours AI Labs
Submit your builds for review, bring your stuck workflow, client challenge, or build. We solve it live.
No more trying to figure things out by yourself, you have an expert on hand to help you move forward with your build.
Bring Your Builds
Get expert review and guidance on your AI applications and agents.
Stuck Workflows
Address any workflow challenges for live, collaborative problem-solving.
Client Questions
Overcome implementation hurdles and address specific client scenarios.
Get Unstuck Live
Receive immediate, practical solutions to keep your projects moving forward.
This removes 90% of the friction MSPs normally face.
THE PEER COMMUNITY: YOUR PRIVATE AI CHANNEL BRAINTRUST
You'll be in a community with other partners who:
Are already selling AI projects
Are mapping real workflows
Are doing the same kind of work you want to do
#Technical-SOS
Get unstuck fast
#Use-Case-Lab
See what others are building, share ideas
#Marketing-Hub
Swap campaigns, messaging, lead gen ideas
#Build-Showcase
Show your agents/apps, learn from others
#The-Wins
Celebrate deals, launches, breakthroughs
This is where relationships, referrals, and collaborations happen.
Bi-Weekly Strategic Sessions
The Commercial Track: Become the AI Strategist in Your Region
1
For the Owner / Commercial Lead, we cover:
  • Outcome-based selling
  • Pricing and packaging
  • Go-to-market and campaign angles
  • Verticalisation and positioning
  • Transformation advisory
  • AI operating models for clients
2
Your Strategic Lead will learn how to:
  • Sell agentic projects with confidence
  • Price based on outcomes, not hours
  • Run agentic discovery sessions
  • Build a coherent AI services catalogue
  • Turn builds into recurring revenue
  • Lead AI transformation inside client organisations
We'll also address the commercial reality:
  • How to structure compensation / equity for your AI Technical Lead so they stay
  • How to solve the sales friction of going from £150/user/month SaaS to a £50k AI project
You'll learn the Land → Expand model:
Audit
£5k
Pilot
£15k
Custom Agentic Workflows & Agents
50k+
No more trying to sell a £50k system cold to an unprepared client.
The 2-Day In Person Quarterly Intensives
Where the biggest breakthroughs in the Agentic AI Provider System™ happen.
1
The Intensive Experience
Two days away from the noise. Two days in a luxury venue. Two days to think, build, and connect at a level you simply cannot access inside the day-to-day grind.
These intensives are where partners tell us the real breakthroughs happen.
2
Key Outcomes
What Happens
  • Share what’s working and what isn’t
  • Showcase your apps, agents, and workflows
  • Learn how other partners built and sold theirs
What You Gain
  • Refine your offers, messaging, and roadmap
  • Build relationships and collaborations with peers who are as serious as you are
3
The Social Side
Partners tell us that the bar conversations, the dinner discussions, and the “pull up a chair” moments are where the biggest insights drop.
That’s why:
  • Dinner & Drinks on the evening of Day 1 are fully included.
4
More Than a Conference
This is not a conference.
This is not a vendor roadshow.
This is not PowerPoint theatre.
This is:
  • Peer-to-peer strategy, build, and reinvention — in a luxury environment designed to expand your thinking and accelerate your execution.
You’ll walk out of every intensive sharper, clearer, more confident, and more connected than when you walked in.
These intensives aren’t about learning.
They’re about becoming the MSP your clients are already searching for —
a true Managed AI Provider leading the Agentic AI era.
Guest Experts & Panels
Every quarter we bring in guest speakers and experts to our 2 day intensives. These are selected based on feedback and requests from partners in the program.
1
Quarter 1
Legal & Compliance
Legal, compliance, liability, IP and risk frameworks for Agentic AI.
2
Quarter 2
Vertical Client Panels
  • What they want automated
  • What they fear
  • What they will pay for
  • How to win their trust
3
Quarter 3
MSPs Already Ahead
Live case studies from MSPs building agents, workflows, and digital workforces right now.
4
Quarter 4
Transformation Leaders (CIO/COO Panel)
How to position yourself as a strategic AI transformation partner, not just an IT vendor.
MARKETING & LEAD GEN HUB
You'll get support with:
1
  • Offers your clients understand
  • Discovery workshops you can run
  • Webinars and talks you can deliver
  • Sales messaging that goes beyond "do you want some AI?"
Because having capability is useless if you don't have pipeline.

We help you go from:
"We could probably do something with AI"
to
"Here is our AI Readiness Audit, our Vertical Outcome Bundle, our Agentic Workflow package, and our Digital Workforce offering."
EVERYTHING YOU GET: TECHNICAL + COMMERCIAL
TECHNICAL TRACK
(Builder / Architect)
Build the capability. Build the IP. Build the systems.
You Get:
  • Monthly AI Build Labs
  • Office Hours AI Labs
  • Technical-SOS Community
  • Knowledge Engineering Foundations
  • Deployment Frameworks
Technical Deliverables:
  • AI App
  • Action Agent
  • Agentic Workflow
  • Multi-Agent System
  • Digital Workforce Roles
  • Observability Dashboard
  • Lifecycle Management Framework
COMMERCIAL TRACK
(Owner / Strategist)
Sell the outcomes. Lead the transformation. Own the category.
You Get:
  • Bi-Weekly Strategic Sessions
  • Marketing & Lead Gen Hub
  • Use-Case & Offer Labs
  • Transformation Consulting Tools
Commercial Deliverables:
  • AI Readiness Audit
  • Outcome Architecture Playbook
  • Vertical Outcome Bundles
  • Digital Workforce-as-a-Service Offer
  • Full AI Services Catalogue
  • Change Management Playbook
  • Pricing Models + Proposal Templates
Quarterly 2-Day Intensives (For Both Tracks)
Two days in a luxury venue to disconnect from the noise, collaborate with peers, refine strategy, showcase builds, and accelerate execution. This is where the biggest breakthroughs — technical and commercial — happen.
WHAT THIS SETS YOU UP TO SELL
By the end of the 12 months, you’ll have the skills, assets, and confidence to sell:
1
AI Readiness Audits
£5k–£15k
2
AI Apps
£3k–£20k each
3
Agents
£10k–£50k each
4
Agentic Workflows
£25k–£120k
5
Multi-Agent Systems
£50k–£250k
6
AI Management Retainers
£2k–£8k/month
7
Digital Workforce / DWaaS
6-figure+ engagements
Even if you’re conservative:
  • A handful of engagements can easily generate £150k–£300k in new revenue.
  • If you’re more aggressive and verticalised, you can push into the £500k–£1M+ range over time.
You’re not just learning.
You’re building a new revenue line.
FAQ's
Business Impact Questions
1
Q: Can we actually build AI apps, agents, and workflows — or is this too advanced?
A: Yes. You build everything live inside the Monthly AI Build Labs — AI Apps, Action Agents, RAG systems, Agentic Workflows, Multi-Agent Systems, Digital Workforce roles. If your engineers understand logic and APIs, they can do this.
2
Q: How fast can we deliver something real to a client?
A: In 8–10 weeks. By the end of Q1, you’ll have a paid Readiness Audit, mapped workflows, and your first AI App deployed.
3
Q: What if the client’s data or workflows are a mess?
A: Month 1 solves this. You diagnose broken workflows, assess data gaps, run Process/Data Rescue, and align everything to the client's desired outcome. Outcome Architecture™ = Business Problem → Workflow → Agentic AI → Outcome & ROI.
4
Q: Do we need to hire a new team?
A: No. Owners lead strategy. L2/L3 engineers lead builds. Or join as a Solo Implementer. No additional hiring required.
5
Q: Will this work for SMB clients?
A: SMBs are the BEST fit. They want automation, efficiency, and outcomes — not internal AI teams.
Strategic Questions
Q: What do we walk away with after 12 months?
A: AI App, Action Agent, Agentic Workflow, Multi-Agent System, Digital Workforce Blueprint, Vertical bundles, AI Readiness Audit, Change Management Playbook, Retainers, Pricing + Proposals, and your entire AI Services Catalogue.
Q: How does this compare to AI courses or vendor training?
A: Courses teach theory. Vendors teach tools. This program teaches you to build, package, sell, and deliver governed AI outcomes — at a commercial level.
Q: What happens if we don’t build this capability?
A: Someone else will. Competitors, startups, freelancers, or consultancies will step into the AI space your clients are demanding. This is the biggest channel shift since Cloud.
The Agentic AI Provider System™ — The Tech Stack FAQ
An Azure-Native, Low-Code Architecture Built for MSP Speed & Enterprise Governance.
1
Do I need a Python developer or Data Scientist?
No.We rely on visual orchestration, not raw code. If your L2/L3 engineers understand logic and APIs, they can master this stack.
  • No expensive AI hires
  • No data scientists
  • Your current team becomes AI-capable on top of the Microsoft stack
2
Is this Azure Integrated?
Absolutely — Azure is the foundation.
Our agents drive consumption and utilisation of:
  • Identity: Microsoft Entra ID
  • Intelligence: Azure OpenAI Service
  • Security: Defender + Sentinel logs
Your orchestration layer drives value back into the tenant.
3
Is this safe? My clients fear “Shadow AI.”
This is the opposite of Shadow AI.
The Compliance Sandwich™:
  • Top Layer: Entra ID — Agents cannot act without identity authentication.
  • Middle Layer: Visual Orchestration — Full audit traceability of every decision.
  • Bottom Layer: Human-in-the-Loop — Critical actions require approval via Teams.
The Result: You inherit Microsoft’s military-grade security, you don’t bypass it.
4
Who owns the Intellectual Property (IP)?
You do — completely.
Unlike reselling a SaaS tool, you own the orchestration logic and prompt chains. If a client leaves, their digital workforce stops working. This creates:
  • Higher Retention (Sticky services)
  • Higher Valuation (Owned IP)
  • A defensible competitive moat
5
How does this fit with Copilot Studio?
We teach Right Tool, Right Job.
  • Copilot Studio: Best for conversational interfaces + knowledge retrieval
  • Hybrid Stack (Make.com + Stack AI): The “engine room” for orchestration, logic, and multi-step workflows
Hybrid Advantage:
Copilot + Teams as the front end.
Hybrid Stack doing the heavy lifting behind the scenes.
6
Where Each Tool Fits
Azure / Microsoft Layer — Identity • Security • AI Models
Entra ID | Defender | Sentinel | Azure OpenAI
→ The governance + trust foundation
Copilot Studio — Conversation Layer
Front-end chat, guidance, Q&A inside Teams
Make. com - Orchestration Layer
Logic, routing, API calls, workflow execution
Stack AI — Intelligence Layer
Reasoning + model flexibility without rebuilding
Teams — Human Oversight Layer
Approvals • Kill switches • Compliance checkpoints
Engineered for the Channel.
Secured by Microsoft.
Owned by You.
Fast to build. Safe to deploy. Flexible to scale.
Why This Program Will Transform Your MSP
If you’ve reached this point, you already know the truth: Agentic AI isn’t coming — it’s here. Your clients are moving fast, and the channel is splitting into two groups: those who adapt… and those who get replaced.
The Agentic AI Provider System™ is your path into the top 10% of partners who will lead the next decade. Inside this 12-month transformation, you will build:
1
Repeatable Revenue
A real AI services business model with predictable income.
2
Proprietary IP
Unique, owned intellectual property that gives you a competitive edge.
3
Deployable Solutions
Ready-to-implement apps, agents, workflows & multi-agent systems.
4
Digital Workforce Offering
A high-value service that gets you into client boardrooms.
5
Commercial Engine
Built for high-value, high-margin AI projects.
6
Managed AI Provider™
The capability and confidence to be a true industry leader.
This isn’t training. This isn’t theory. This is a business model upgrade and a category-leadership opportunity. Only a small number of partners will take it.
Who This Is For
You know Copilot was just the beginning.
You understand that AI tools don’t differentiate you — AI outcomes do.
You foresee clients soon expecting automation, agents, and digital workforces.
You want to lead this shift, not react to it.
You’re ready to build something that gives you leverage, IP, and premium positioning.
If that’s you — you’re exactly who this program was built for.
How to Join the Agentic AI Provider System™
This is an application-only programme. We only accept partners who are fully committed to becoming the next generation of AI-led service providers. To maintain the quality of the cohort, spaces are limited and reviewed individually.
Book Your Exploration Call
Speak directly with Fiona to explore:
  • Whether the programme is the right fit
  • How it aligns with your business model
  • What the transformation could look like for your MSP
  • Upcoming cohort availability
This isn’t a mass-market programme.
It’s for the partners who will define the new Agentic AI Channel™.
Will you lead the Agentic AI era… or watch competitors take that position?
Your next-level capability, revenue, and industry differentiation start here.